Cafe and Admissions Assistants Wanted!

Staff in Cafe

We have lots of interesting jobs available at weekends and school holidays. Help to serve visitors our delicious home made meals or a cup of freshly ground coffee in our 5-star rated Beanstalk Cafe. Welcome visitors to the farm on our admissions desk, or create a delicious Mr Whippy ice cream in our All Things Nice kiosk. If you enjoy providing top quality customer service, then there is a job for you in 2017!

ABOUT THE ROLE

Our cafe and admissions team members fulfil a wide variety of tasks including admissions and guest information, preparing food, operating touch-screen tills, delivering food to table, and much more. Everything they do is to ensure our guests get the best possible experience not only during their visit by delivering quality and passion but also ensuring they take home some of those treasured memories in the form of a souvenir.

No two days at Fairytale Farm are completely the same and you must be prepared to be flexible, learn new skills and carry out a variety of duties throughout the day. We are a small team, so everybody mucks in!

An average day may consist of:

  • Preparation of assigned area

  • Ensuring it is fully stocked and a good variety on offer

  • Deliver excellent guest service/ help with queries

  • Use of EPOS tills/ cash handling

  • Adhere to Health & Safety policies/ procedures

  • Maintain presentation levels/ keep a clean work area

  • Clean up and close down

You could be working both indoors and outdoors in varying climates and conditions. Be prepared for a fair degree of standing and walking

ABOUT YOU

It goes without saying we require you to be confident, presentable and able to communicate appropriately to all our guests and colleagues. You need to demonstrate passion to deliver excellence, drive to succeed and commitment to the role and to the team.

Previous experience of working in a customer-facing role along with an exceptional ability to interact with customers of all ages would be advantageous. However as long as you are prepared to work hard, play fair and commit to the training requirements we would love to hear from you.

We can offer both full and part time posts during busy holiday periods. In addition to these temporary posts, we are looking for one person to act as cafe supervisor on one weekend day per week throughout the season, taking us through to 24th December when we close for Christmas.

if any of these positions interests you, please email edwina@fairytalefarm.co.uk. We look forward to hearing from you!

News item added 20 May 2017

Easter Egg-stravaganza at Fairytale Farm

We are holding a unique Easter event right through the Easter Bank Holiday Weekend (14th to 17th April). Our Giant Rabbit Burrow is open all weekend (until 4.30pm on Easter Monday), so come along and meet the Easter Bunny. Visitors can explore this indoor Burrow, meet the Easter Bunny, listen to the Bunny telling an Easter story and every child will receive a full size Easter egg. There is lots more to do at Fairytale Farm this Bank Holiday weekend, including an Easter Egg Hunt and a chance for kids to colour our Easter pictures. There will be egg-shaped cookies to decorate and there is a giant golden egg to be found, which the Easter Bunny has hidden away somewhere on our Enchanted Walk trail.

And you can meet our latest arrival, a baby lamb. There will be opportunities to pet the lamb (and, on a first-come-first-served basis, to bottle feed her). 

Burrow admission is £3.25 per child, including Bunny Tale and Easter Egg. (Standard farm admission charges apply).

Details of Fairytale Farm's Easter event 2017News item added 2 April 2017

February half term activities

Fairytale Farm has now reopened for the 2017 season and there is lots to do to keep the little ones entertained this half term.

Valentine's Cookies

Fairytale Farm’s Craft Activity Workshop runs right through the February half term week - fully inclusive in the admission price. Under 5s can create a love bug bookmark to give as a Valentine’s gift to mums and dads. And if you are not into crafts, try your hand at decorating a Valentine cookie. It will be great fun, and all in our lovely warm cafe!

We hope people will like the changes we have made during the closed season. Visitors this half term will be able to try out our brand new interactive features along the Enchanted Walk: press a button and find out what happens! Have your picture taken by our Giant's Camera and send it to yourself by email, then marvel at our new, interactive musical dancing water fountains. We have revamped our unique Mouse Town, so experience the family of mice in a whole new light as they explore our beautifully crafted model village. See some new animals in ‘Alfie & Friends’, our animal zone - you will love our new rare breed pigs who look like sheep with their curly coats!

The Farm is open every day until 24th December 2017.

News item added 12 February 2017

Mums go HALF PRICE on Mother's Day Weekend

Treat your mum this Mother’s Day Weekend to a fun day at the farm.

To make it extra special we will be giving every mum HALF PRICE entry into the farm throughout the weekend when accompanied by one full paying person.

And that's not all. Get creative decorating a special ‘heart and flower’ cookie - to show your mum that she is special. Also, because mums love flowers on Mother’s Day, get crafty in our workshop and make her a special flower. All completely free!

If you want to do something different this Mother’s Day Weekend then come along to Fairytale Farm. Offer Valid 25th - 26th March 2017.

News item added 19 March 2017

20% off shop and cafe purchases for pass holders

Annual passes logo

We have always tried to give our Annual Pass holders special offers, such as 10% of birthday parties. Now we are offering something really special - and it is here to stay. Every holder of a valid Annual Pass will get 20% off everything in our Beanstalk Cafe and gift shop. This makes Annual Passes even better value than ever before. And we will be opening a new ice cream kiosk in the Huff and Puff Adventure Playground in time for the summer and pass holders will be able to get 20% off everything in the kiosk too.

There has never been a better time to buy an Annual Pass, which is valid for 12 months from the date of purchase.

Click here to buy an Annual Pass.

News item added 12 February 2017

Straight from the Alpaca's mouth

Explore the Farm

The farm is split into four distinct ‘zones’, each one with a particular focus.

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Get your tickets

Find out how much it will cost to enjoy a great day at Fairytale Farm

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Opening times

Take a look at what times we are open.

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